Frequently asked questions.

What are the shipping times? How do returns work? What are shipping costs? Here you find the most frequently asked questions.

General

General questions about Full Fridge

Full Fridge Service delivers across the entire Andalusia region in Spain.

Deliveries are made either by the selected supermarket in your chosen city or directly by Full Fridge Service within the Andalusia region. Once you select your city, you will see delivery options provided by various supermarkets.

You can place orders exclusively through our website. Simply enter your city to view the available supermarkets and their requirements.

Orders

Everything about your order

You can modify your order up to 48 hours before the scheduled delivery by contacting our support team.

Yes, you will receive email updates, including an order confirmation and delivery details.

We always deliver within the indicated time slot. If a delay occurs, we will notify you. Deliveries will never be made earlier than the selected time slot to respect your schedule.

Delivery

Make sure you are at your destination

We deliver across the entire Andalusia region in Spain.

Deliveries are made either by the selected supermarket in your chosen city or directly by Full Fridge Service in Andalusia. Once you select your city, you’ll see the delivery options provided by various supermarkets.

Delivery requirements depend on the selected supermarket. These will be visible after you enter your city and choose your supermarket.

Returns

Everything you need to know

As an intermediary, we do not have a return policy. Returns must be arranged directly with the supermarket. However, our support team is available to assist you with the process.

Supermarkets typically replace defective or expired products free of charge.

Fresh products cannot be returned under any circumstances.

Account

All information in one place

No, you can place orders as a guest. However, you’ll be given the option to create an account during checkout.

With an account, you can cancel orders up to 48 hours in advance through your account dashboard. Additionally, your information will be saved, making future orders quicker and easier to place.

Start your order today.

You can browse through 500+ products to find all the products you like and want. Enter the city of your destination to start shopping.

Selected: Fuengirola

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Full Fridge Service

Your holiday grocery delivery service

Directly start your order.

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Selected: Fuengirola

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